Frequently Asked Questions
Frequently asked questions about chauffeur car rental and VIP transfer.
Pricing is quote-based: we provide a written quote by vehicle type, rental duration and route. Hourly rentals have a 3-hour minimum; daily, weekly and monthly options are also available. We do not publish fixed USD/TRY menu prices — call us for a current quote.
We recommend making a reservation at least 24 hours in advance. However, we can also accept last-minute reservations depending on availability. For urgent transfers, you can call +90 532 795 09 82.
We track your flight. In case of delays, our chauffeur will wait for you, no extra charge. This is a standard feature of our airport transfers.
Our fleet includes Mercedes Vito (8 passengers), Mercedes Vito Maybach (6 passengers, VIP), Mercedes S-Class (3 passengers, premium), Mercedes E-Class (4 passengers, business), Volkswagen Passat (4 passengers, economy), and Volkswagen Crafter (15 passengers, group transfers).
We accept cash (TL or foreign currency), credit card, or corporate invoice payment. Deferred payment options are also available for our corporate customers.
No charge for cancellations made more than 24 hours in advance. 50% charge for cancellations made less than 24 hours in advance. Full charge for no-shows.
Yes, we have English-speaking chauffeurs for VIP transfers. Please indicate during reservation if you need service in Arabic or other languages.
Yes, baby and child seats are provided free of charge upon request. Just mention it during reservation.
Yes, we offer chauffeur transfer services from Istanbul to Ankara, Bursa, Antalya, Edirne, and other cities. Call us for pricing.
Yes, we offer special pricing and invoicing for our regular corporate customers. For details, please email [email protected].
We provide chauffeur transfers to and from all Istanbul airports, including Istanbul Airport (IST) and Sabiha Gökçen Airport (SAW). Flight tracking is standard on every airport transfer.
Our pricing is quote-based, with a 3-hour minimum for hourly rentals. For daily, multi-day, or corporate car rental with driver packages, visit our chauffeur car rental page and contact us for a tailored quote.
You can request a quote and communicate with us via WhatsApp in Turkish, English, Arabic, or Russian. English-speaking chauffeurs are available for VIP transfers.
Have More Questions?
You can reach us on any topic you wonder about. Our 24/7 customer service team will be happy to help you.